We use Royal Mail First Class large letter post for the UK.
For the rest of the world too, we send by Royal Mail Large Letter or Parcel service - by standard Airmail.
All despatches are usually made within 24 hours.
RETURNS AND REFUNDS POLICY
It's OK to change your mind! Please please though - help us to help you and get in touch with us first.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange it.
You can do this anytime up to 14 days from the date of purchase.
And the product must be returned in the same condition in which you received it, unused and unworn, and in the original packaging.
Please advise by email or telephone that you are returning a product; we can look out for it and act quickly when we receive it.
Please pack the product carefully and post it, or send it by carrier, to us at
Warren Stables, West Acre, Kings Lynn PE32 2UG
Responsibility for the product remains yours until we have received it safely, so we recommend a signed-for procedure.
If you wish to exchange a product, please give us precise details, and we'll despatch your new choice once the returned product is received.
We can refund you
by BACS (in the UK only) or
to the card used for payment or
to your PayPal account
Return Shipping Cost
The cost of return (postage or shipping) is yours if you are returning or exchanging the product.
We will of course pay for the return of the product. Once again please contact us first so that we can establish the easiest method for you.
Our Terms & Conditions can be seen here.